Fractional COO Services | D’Arrigo Consulting

Fractional COO Leadership for Operations That Need to Scale

Renewable and sustainable energy sources for a better & the greener future.

About Me

I Will Fix Operational Issues

Most growth problems aren’t market problems- they’re operational ones. I work with leadership teams to design the systems, processes, and operating cadence that support higher volume, tighter margins, and more complexity...without adding unnecessary headcount or chaos....

↓ Decrease COGS and Waste

↑ Sales & Gross Profit

Success project completed

By fixing packaging rules, data accuracy, workflows, and carrier execution—not just renegotiating rates.

Customer satisfaction rate

Revenue growth supported by operational capacity, not bottlenecks.

What I do:

Operational Turnarounds & Leadership

Transform underperforming teams and divisions into profitable, execution-driven units. Proven playbooks for pricing, process, org structure, and cost discipline to deliver measurable gains.

Product & SaaS Modernization

Turn feature chaos into a roadmap that grows revenue and retains customers. Hands-on leadership for dev teams, backlog prioritization, GTM integration, and stakeholder alignment.

Ecommerce & 3PL Optimization

Cut fulfillment costs, scale throughput, and modernize your supply chain. KPI-driven inventory strategies, WMS alignment, carrier spend analysis, and operational automation.

Fractional C-Suite Partnership

Ready to step into the executive seat when you need decisions, not decks, during challenging times. Part-time COO/ President/ Transformation roles that accelerate growth without adding political overhead.

How I Work:

Learn more about how I can work with your firm:

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Execution-First

I focus on what actually moves the operation forward decisions, workflows, and constraints not decks or theory.

Structured, Not Rigid

Clear systems, clear ownership, and clear metrics without slowing teams down or over engineering.

Operator-Led

I’ve run fulfillment, logistics, and complex operations. The guidance comes from real execution, not frameworks

Operations that actually work.

Clear systems, disciplined execution, and data leaders can trust. We fix the operational gaps that slow teams down and erode margin—without adding noise.

Leadership Alignment

Clear roles, decision rights, and accountability across the team.

Operational Visibility

Clear insight into orders, inventory, labor, and cost so leadership can spot issues early and act with confidence.

Process & Accountabilit

Defined workflows, clear ownership, and operating cadence that teams follow without constant oversight.

Cost & Margin Control

Accurate unit economics, freight, and overhead visibility that turns growth into profit—not surprises.

Trusted by top-class brands across the world

Our Team

Paul leads every engagement directly, with Colleen providing CPA-level financial support and senior operators brought in only when the work requires it.

Paul D'arrigo

25+ Yrs Hands-on COO with deep experience across fulfillment, logistics, and scaling operations—focused on execution, not theory.

Colleen Murphy

20+ Yrs CPA providing practical financial oversight, forecasting, and margin clarity to support operational decision-making.

Here are some frequently asked questions

Straight answers to common questions before we work together.

Who do you work with?

I work with founders, operators, and leadership teams at growing companies that need stronger systems, clearer execution, and fewer operational fires.

What happens in the free consulting meeting?

We talk through your business, identify the main operational friction points, and outline realistic next steps. No sales pitch.

Do you work hands-on or just advise?

Both. I can advise at a strategic level or work closely with teams to implement and optimize systems.

What if we’re not ready to make changes?

Then this probably isn’t a fit. The work only succeeds if you’re willing to act on what we uncover.

How long does an engagement usually last?

Most engagements run 6–12 weeks, depending on the scope and complexity of the work. Some clients bring me in for a focused diagnostic and roadmap, while others continue longer to support implementation and optimization.